An important update to your cruise
Due to world events, some of our cruises are no longer able to sail as planned. We know this is disappointing news, so we’d love to turn the change of plan into something that you can still look forward to.
You have two options:
planning your next escape with a whopping 30% extra credit,
or simply taking time to decide what’s next. Whichever you choose, we’re here to help.
FUTURE CRUISE CREDIT VOUCHER + 30% MORE
With our enhanced Future Cruise Credit, you’ll receive an additional 30% on top of your original booking value – giving you more to spend on your next Celestyal cruise.
It’s the perfect opportunity to upgrade your cabin, extend your journey, or add those special touches that make your travels even more memorable – all at no extra cost. It’s our way of saying thank you for staying with us, and making sure your next journey feels even more rewarding.
https://celestyal.zendesk.com/hc/en-us/requests/new?ticket_form_id=45050020738321
Choose credit +30% more
Get a full refund
If you’d prefer not to make plans right now, you can choose a full refund of your booking. We completely understand that sometimes flexibility means taking a pause, and this option gives you the freedom to decide what comes next in your own time.
We’d love you to travel with us in the future, so our agents will be here for you when you’re ready to re-book and we hope to welcome you onboard soon.
Need a hand deciding?
Our cruise experts are here to guide you through your options. They know our itineraries inside out and would love to help you find your perfect time and place for your next Celestyal journey. You can also read our latest travel update for full details on the cancellation, or contact your original travel provider to process your choice.